Beads Australia Pty Ltd T/As Silicone Beads Australia ACN 624 658 402 – SHIPPING POLICY
We ship orders Monday-Friday (excluding WA public and school holidays), with the majority being sent same or next business day.
As we are located in Western Australia and are also outside of the next-day delivery network, express shipping usually takes 2-3 business days to reach interstate locations. Regular parcel post can take 5-10 business days. Please keep in mind that we have no control over Australia Post delivery times and if you have a parcel that is more than 3 days late contact us so that we can enquire further on your behalf.
All orders are sent via Australia Post with tracking (no signature required), we charge a flat rate of $8 per order for regular parcel post and $13 for express.
Only want a couple of things? Happy to have a small ($25 or less) order sent without tracking? Leave a message at checkout for us to send via letter post (from $2.50) and we will refund you the difference once your order has been packed :-)
We charge a flat rate of $22 per order to New Zealand. There is no limit on order size. Please allow up to 21 days for New Zealand delivery. Customer is responsible for payment of all import duties and taxes applicaple in their country, customs processing times may add to the expected delivery date of your parcel.
Freight is calculated in 500g increments and calculated at checkout, prices vary depending on the destination country, if there is an overcharge on freight we will refund the difference once the parcel has been sent. Please allow up to 6 weeks for delivery to international locations. Customer is responsible for payment of all import duties and taxes applicable in their country, customs processing times may add to the expected delivery date of your parcel.
All international orders are sent via Australia Post air mail with tracking.