Beads Australia Pty Ltd T/As Silicone Beads Australia ABN 88 624 658 402 – SHIPPING POLICY
We ship orders Monday-Friday (excluding WA public and school holidays), with the majority being sent same or next business day. Please note, selecting express shipping does not speed up the picking and packing of your order. All shipments are processed in the order we receive them.
As we are located in Western Australia and are also outside of the next-day delivery network, express shipping usually takes 2-3 business days to reach interstate locations.
Regular parcel post can take 5-10 business days. Please keep in mind that we have no control over Australia Post delivery times and if you have a parcel that is more than 3 business days late contact us so that we can enquire further on your behalf.
Please note these times can increase by several days during peak times (generally Oct-Dec) and unfortunately this is completely out of our control. We highly recommend opting for express shipping if you need to receive your order in a timely manner during these busy periods.
All orders are sent via Australia Post with tracking, we charge the following flat shipping rates per order;
Regular parcel post (no signature on delivery) - $8.00
Regular parcel post (with signature on delivery) - $11
Express parcel post (no signature on delivery) - $13
Express parcel post (with signature on delivery) - $16
We charge a flat rate of $22 per order to New Zealand. There is no limit on order size. Please allow up to 21 days for New Zealand delivery. Customer is responsible for payment of all import duties and taxes applicaple in their country, customs processing times may add to the expected delivery date of your parcel.
We ship internationally via a freight forwarder. Please visit SOS MAIL to obtain your free Australian shipping address and for more information on international freight forwarding. Unfortunately we cannot ship to customers residing in the USA or Canada due to our liability insurance requirements.