Product Issuer: Beads Australia Pty Ltd
ABN: 88 624 658 402
U3 25 Jacquard Way
Port Kennedy WA 6172
1. These Terms
1.1 You agree to these terms when you purchase, activate, redeem, enquire or attempt to use a gift voucher.
1.2 The issuer may amend these terms at any time without notice.
1.3 Where you purchase these gift vouchers as a personal or business gift, or for other business uses approved by the issuer, you must ensure that the end gift voucher holder is made aware of these terms, including the expiry date.
2. Purchase of Gift Voucher
2.1 The Issuer issues electronic gift vouchers only
2.2 Gift vouchers may be purchased from the issuer, Silicone Beads Australia (www.siliconebeads.com.au)
3. Redemption of Gift Voucher
3.1 A gift voucher has no value unless activated in the issuer’s system and payment has been made.
3.2 A gift voucher may be redeemed for goods and services purchased from Silicone Beads Australia (www.siliconebeads.com.au)
3.4 If the purchase price exceeds the balance of the gift voucher, the gift voucher holder must pay the difference using another payment method. No change will be given and any balance on the gift voucher may only be used in whole or in part against future purchases.
4. Expiry Date
4.1 A gift voucher expires 12 months from date of issue.
4.2 Any balance remaining on a gift voucher after the expiry date will not be able to be redeemed by the gift voucher holder.
4.3 A gift voucher cannot be re-activated at any time.
5.1 A gift voucher cannot be reloaded, used for cash advances or redeemed for cash.
5.2 A gift voucher cannot be used to purchase other gift vouchers.
5.3 A gift voucher cannot be exchanged for a different brand, denomination or type of gift voucher.
6. Transaction Enquiries
6.1 The gift voucher balance and expiry date may be checked by you at any time by:
(a) visiting Silicone Beads Australia (www.siliconebeads.com.au) and logging in to your account
(b) contacting the issuer at firstname.lastname@example.org
6.2 The system will be conclusive evidence of the balance, history and expiry date of a gift voucher.
7. Lost and stolen gift vouchers
7.1 A gift voucher must be treated as cash as it will not be reissued, refunded or honoured if lost or stolen.
7.2 A gift voucher will only be reissued, refunded or honoured where the gift voucher is shown to be faulty or damaged due to the fault of the issuer, or where there has been a breach of any condition or warranty implied under the Australian Consumer Law.
8.1 Gift voucher holders are responsible for the use and safety of their gift voucher at all times.
8.2 To the extent permitted by law, the issuer and it's related entities are not liable to any person for any loss or damage (including direct or consequential loss), nor will they be in default of these terms for failure to observe or perform any of their obligations under these terms, for any reason or cause, which could not, with reasonable diligence, be controlled or prevented.
9. Promotion Activities
9.1 The issuer does not permit the use of gift vouchers in connection with any marketing, promotion or advertising activities without prior written consent of the issuer.
9.2 Gift vouchers may not be used in a manner that implies that a person, business, product or service is endorsed or sponsored by or affiliated with the issuer or any of their related entities.
11. Enquiries and Complaints
11.1 Where a person has a complaint or enquiry about gift vouchers, they should contact the issuer at email@example.com