Returns Policy

Beads Australia Pty Ltd T/As Silicone Beads Australia ABN 88 624 658 402 – RETURNS POLICY

Please note we only accept returns if an item is faulty or not as described.

Returns are assessed on a case-by-case basis, please contact us prior to returning any product.

Information on Australian consumer rights can be found here, we abide by these rules and regulations when assessing returns/refunds.

If your order has been picked incorrectly, we must be notified within 5 business days of you recieving your parcel so that we can rectifiy the error. Disputes raised after this time will not be assessed.